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These terms set out what sg88 expects from you and what you can expect from us — covering account registration, wallet transactions via bKash and Nagad, and access to site content. Your use of this site means you have read and accepted these conditions, subject to your local law and eligible regions.
When you open an account on sg88, you enter into an agreement with us that governs every action you take on the platform — from the moment you register to each transaction you initiate and each game session you start. These terms are not a one-time read; they form the ongoing framework for your relationship with us. Wallet activity is a core part of that framework. Any deposit you make through bKash, Nagad or Rocket is subject to the transaction rules described in your account area. We do not process payments outside the methods shown there, and we do not override the limits or verification steps your chosen wallet provider applies. Access to site content — including game lobbies from CQ9, Bigtime Gaming, JDB and Microgaming — is available only to eligible account holders in supported regions. Whether access is permitted in your location depends entirely on your local law. We do not make that determination on your behalf. If local law restricts online account activity, these terms do not override that restriction. We may update these terms when our services change. When we do, we will publish the revised version here. Continuing to use your account after a change is published means you accept the updated terms. If you disagree with a revision, the right action is to stop using the account and contact our support team.
Not everything connected to your sg88 session falls under this single policy document. Understanding the boundary helps you know where to look when a question arises — whether that is in your account settings, in a third-party wallet app, or in a separate published notice on this site.
Registration, login, identity verification and account status changes all fall within these terms. We set the rules for how accounts are opened, suspended or closed. Any step shown in your account area during setup is governed here.
Deposits and withdrawals processed through bKash, Nagad or Rocket are subject to these terms on our side. The wallet provider's own conditions also apply independently. Both sets of rules run in parallel — neither cancels the other.
Game lobbies, promotional notices published on this site and any written content we produce are covered by these terms. We control what we publish here. Content accuracy and availability may change without prior notice when game studios update their titles.
bKash, Nagad and Rocket are independent services. Their apps, fees and processing rules are outside our control and outside the scope of these terms. Contact the relevant wallet provider directly for any issue that originates on their platform.
These terms are not only about obligations — they also describe what you can do when something needs attention. Your account area is the starting point for most actions. Transaction history, deposit records and account detail fields are all accessible once you are signed in. If a record looks incorrect, the correction path is to contact support with the transaction reference shown in your account. We review submitted corrections and respond through the same channel you used to reach us. Raising a question about these terms is straightforward. Use the support route that is most convenient for you — live chat or email, both published on this site. We do not ask you to fill in a formal request form to ask a policy question. For account-level concerns that require a written record, email is the more reliable route because it creates a thread both sides can reference. If you want to close your account or request changes to your stored details, contact support directly. We will confirm the action taken and the timeline through your registered contact.
Sign in and open the transaction history section of your account. Every bKash, Nagad or Rocket deposit and withdrawal is listed there with a reference number and a timestamp.
If a name, phone number or contact detail on your account is wrong, contact support with proof of the correct information. We do not change identity details without verification.
Send a message through live chat or email. You do not need a formal process — just describe the question clearly and reference the section of these terms you are asking about.
Account closure or data-related requests go through support. State your account reference and the specific action you need. We confirm the outcome in writing through the channel you used.
If you have a question about how these terms apply to your account or a transaction, there are two published routes to reach us. Use the one that fits your situation. For quick policy questions, live chat is the faster path. For anything that needs a written record — an account correction, a formal dispute or a request to close your account — email is the right choice because both sides keep a copy of the thread.
Open the chat widget on any page of the site. Ask your question directly and reference your account or the relevant section of these terms so we can give a precise answer.
Send your query to the support address published in your account area. Include your account reference number and a clear description of the issue. Email creates a thread both sides can return to.
Your signed-in account area contains transaction records, payment history and contact shortcuts. Check there first — many questions about deposits via bKash or Nagad are answered by reviewing the record directly.
These terms sit alongside our privacy notice, which covers how we collect and store account data. Together they form the full picture of your rights and our responsibilities. We do not share your account data with third parties beyond what is required to process a payment through bKash, Nagad or Rocket — and those providers have their own published policies that govern what they do with transaction data on their end.
Access to your account is protected by the login credentials you set at registration. We do not store plain-text passwords. If you suspect unauthorised access, contact support immediately and we will act on the report.
We use cookies to keep your session active and to remember login state across page loads. Our cookie notice, published separately on this site, describes which cookies are active and what each one does.
We keep transaction and account records for as long as required to handle disputes and comply with applicable obligations. You can ask us what data we hold on your account by contacting support through the published email route.
When these terms change, we publish the updated version on this page. The date of the most recent revision is shown at the top of the document. We do not notify each account holder individually, so check this page if you want to confirm the current version.
These answers cover what we hear most often from account holders about how these terms work in practice. If your question is not here, reach us through live chat or email.
Yes, on our side they do. When you deposit or withdraw through bKash or Nagad, the transaction is subject to these terms as far as our platform is concerned. The wallet provider's own conditions also apply on their end, independently of ours.
Access depends on your local law and eligible regions. We do not determine whether your location permits this type of account activity. It is your responsibility to confirm that using this site is permitted where you are before you register or deposit.
Check this page directly. We publish the current version here and update the revision date at the top of the document when changes are made. Your continued use of the account after a revision is published means you accept the new version.
Open your transaction history in the signed-in account area and note the reference number for the entry in question. Contact support — by live chat for quick queries or by email for a written record — and share that reference. We will review it and respond through the same channel.
Yes. Contact support and provide proof of the correct information. We do not update identity-linked fields without verification. Once confirmed, we will let you know the outcome through the contact channel you used to make the request.
Our privacy notice, published separately on this site, covers data collection, storage and sharing in detail. These terms and the privacy notice work together. For data-specific questions, contact support via the published email address and quote your account reference.